The eduroam network

Eduroam is a global initiative that gives staff and students access to the wireless networks of other educational and research institutions, with the credentials of their home institute.

Visiting participating institutes with eduroam

Staff and students FROM the University of Melbourne, visiting other institutes, should use their primary email address (eg jsmith@student.unimelb.edu.au/j.smith@unimelb.edu.au) and password to connect to the institute's wireless network.

Visiting the University of Melbourne

Visitors from participating eduroam institutes TO the University of Melbourne should use the login credentials and settings provided by their home institute.

Note: We recommended users configure their devices for eduroam before they leave their home institute.

Instructions by device

Follow the steps below to connect to eduroam at the University of Melbourne:

  • Windows 10
    1. Click the Wireless Network icon on the system tray.
    2. Click eduroam.
    3. Enter your email address and password then click Ok.
    4. Check connect automatically
    5. Click Connect.
  • Windows 8
    1. Navigate to the top-right corner of your screen to display the windows sidebar and click Settings.
    2. Click the Wireless Network icon.
    3. Click eduroam.
    4. Enter your email address and password then click Ok.
    5. Click Connect.
  • Windows 7

    Devices running Windows 7 may require additional configuration settings. Please use Cloudpath Express to configures your device with the required network settings.

  • iOS (iPhone and iPad)
    1. Tap Settings.
    2. Tap Wi-Fi.
    3. Tap eduroam.
    4. Enter your email address and password.
    5. Tap Join.
    6. Tap Accept/trust certificate to get connected.
  • MacOS
    1. Click on Wi-Fi icon on top right side on the menu bar and turn on the Wi-Fi.
    2. Click on eduroam.
    3. Enter your email address and password.
    4. Tap Join.
    5. Click Continue to verify the certificate and authenticate.
  • Android
    1. Navigate to Apps.
    2. Locate and tap Settings.
    3. Tap Wi-Fi.
    4. Tap eduroam.
    5. Ensure that EAP method is set to PEAP.
    6. Set the Phase 2 authentication to MSCHAPV2.
    7. Enter your email address in the Identity field.
    8. Enter your password in the Password field.
    9. Tap Connect.
  • Windows Phone
    1. From the Home Screen swipe left.
    2. Navigate and tap Settings.
    3. Tap WiFi.
    4. If Wi-Fi is off, tap the on-off button to enable WiFi.
    5. Tap eduroam.
    6. Enter your email address in the Identity field.
    7. Enter your password in the Password field.
    8. Tap Done.
    9. Tap Yes.
  • Linux
    1. Click the Wireless Network icon at the top-right.
    2. Select eduroam.
    3. Enter the following settings:
      • Wi-Fi Security: WPA & WPA2 Enterprise
      • Authentication: Protected EAP (PEAP)
      • Tick ‘No CA certificate is required
      • PEAP Version: Automatic
      • Inner Authentication: MSCHAPv2
      • Username: email address and password.
    4. Click Connect.

Find participating institutes

Support

If you have questions or difficulty connecting to the wireless network please contact one of the following resources:

  • University of Melbourne Students can call 13 MELB or speak to a Student IT representative in the Baillieu, ERC, and Giblin Eunson Libraries.
  • University of Melbourne Staff can call the Service Centre on +61 3 8344 0888, Monday to Friday between 8am and 6pm, Monday to Friday, excluding University holidays.
  • Visitors should contact their home institute for support for the eduroam network or the Service Centre on +61 3 8344 0888 for other queries, Monday to Friday between 8am and 6pm, Monday to Friday, excluding University holidays.

Conditions of use

  • You will adhere to all University of Melbourne statutes, policies and guidelines including the University’s Provision and Acceptable Use of IT Policy.
  • You will not infringe copyright, including but not limited to downloading copyright material via peer-to-peer (P2P) file sharing.
  • You will not apply an unreasonable burden on the network.
  • You will not allow any other person to use your account(s).
  • You will use up-to-date antivirus software and regularly apply updates to your operating system and applications.
  • The University is not liable for loss, damage or consequential loss or damage arising directly or indirectly from use of the wireless network and associated software.