The wireless networks

The University of Melbourne provides wireless network access to staff, students and visitors across all University buildings and grounds.

Having trouble connecting to UniWireless?

  • Recent changes to the UniWireless terms of use mean you may need to reconnect to the network.
  • Most issues with reconnecting to the network can be resolved by first clearing your device cache, forgetting the UniWireless network and then trying to reconnect. If you aren’t prompted to accept the terms of use after following these steps, try visiting a website you’ve never visited before.
  • If you’re unable to connect to the UniWireless network, try connecting to the Eduroam network.
  • Students can contact Stop 1 or Student IT for support. Staff can contact the Service Centre on 834 40888 or the Staff Services Portal.

Below you will find guides that explain how to connect to the University's wireless networks.

Note: Connect2UoM provides instructions to setup your device on the wireless network

Terms of Use

All University staff, students and authorised users of University IT infrastructure should familiarise themselves with the University’s IT and wireless terms of use.

  • View the wireless network terms of use

    The following outlines the University of Melbourne wireless terms of use:

    This is the University of Melbourne’s wireless network system (the network). Access to the network, including all related equipment, networks, and network devices (including internet access) and electronic resources at the University of Melbourne is restricted to employees, students, or other individuals authorised by the University. In addition to these terms, supplementary terms set out on a University website may apply to your access and use of that website. By accessing and using a University website you agree to be bound by and comply with the applicable terms. For more information please see the University’s website privacy statement.

    When you connect to and use this wireless service the University will collect the following information:

    • Your account username
    • Your IP address
    • Your device MAC address
    • Details of your network activity
    • Your connection to the University wireless access points

    The collection of your information when using the network is governed by the Privacy and Data Protection Act 2014 (Vic) (PDPA).

    We are collecting this information for the purposes of:

    • ensuring that the use of this service is authorised;
    • supporting the management of the network and related University systems and services;
    • supporting investigations of network use for breach of any laws or University policies; and
    • obtaining analytical data to support the optimising of teaching and learning space utilisation and campus management, and to develop and refine student services and support.

    When using your information for these purposes it may be combined with other University data. The combined data is subject to the same Information Privacy Principles under the PDPA.

    Information about how the University handles, stores and secures personal information can be found in the University’s Privacy Statements.

    COVID-19 Provisions

    The World Health Organisation has declared the outbreak of COVID-19 a pandemic, and the Victorian Government has declared a State of Emergency in Victoria. The use and disclosure of your personal information to prevent or manage the virus is permitted in order to:

    • reduce the risk to your health, the health of your family and the health of the university community in relation to COVID-19; and
    • enable the University to meet its public health obligations.

    The University may share your personal information with relevant Government Departments or agencies to meet mandatory reporting obligations relating to public health. This includes the Victorian Government’s contact tracing program.

    For further information about how the University manages personal information, and for details of how to make an enquiry or complaint, please refer to the University's Privacy webpage, view the University's Privacy Policy or contact

These terms apply to the use of University computer systems, equipment, networks, network devices and electronic services and resources.

They refer to the Information Security Policy (MPF1270), the Provision and Acceptable Use of IT Policy (MPF1314) and the Privacy Policy (MPF1104).