The Visitor network

The Visitor network provides easy access to the Internet for short-term guests of the University. Guests include visiting academics, contractors and conference delegates that do not have an eduroam account.

Request an account

Please ask a faculty, department, or conference representative at the University of Melbourne to request an account from the Infrastructure Services - Service Centre, either online or calling +61 3 8344 0888.

Join the Visitor network

Once your account has been created, you will be given a Visitor username and password. Once you have read and agreed to the Conditions of Use (see below), access the network by following these steps:

  1. Ensure Wi-Fi is enabled on your device.
  2. Select Visitor from available wireless networks.
  3. Launch a web browser and access any website (On some devices this is done automatically). Your web browser will redirect to the Visitor login screen.
  4. Enter the Visitor username and password.
  5. Click Connect/Ok.


If you have questions or difficulty connecting to the visitor network please contact the Service Centre on +61 3 8344 0888, Monday to Friday between 8am and 6pm, Monday to Friday, excluding University holidays.

Conditions of use

  • You will adhere to all University of Melbourne statutes, policies and guidelines including the University‚Äôs Provision and Acceptable Use of IT Policy.
  • You will not infringe copyright, including but not limited to downloading copyright material via peer-to-peer (P2P) file sharing.
  • You will not apply an unreasonable burden on the network.
  • You will not allow any other person to use your account(s).
  • You will use up-to-date antivirus software and regularly apply updates to your operating system and applications.
  • The University is not liable for loss, damage or consequential loss or damage arising directly or indirectly from use of the wireless network and associated software.